- Please retain the receipt as proof of purchase. If an additional receipt is required please contact the Customer Contact Centre.
- Please call the Customer Contact Centre to have unused days held in credit.
- Unused days eligible for credit are held for six months only.
- Receipt number is required to retrieve any credit held.
- All packages you pay for are services that cannot be cancelled and are non-refundable.
- Packages are to be paid in advance.
- Credit is not transferable to another patient.